Contact Ledkld

Thank you for visiting Ledkld.
We are a team specializing in apparel design and cross-border sales.
From fabric selection to garment shipment, our team personally oversees every step, ensuring customers worldwide can wear truly comfortable, long-lasting clothing with peace of mind.

Whether you are a consumer, distributor, partner, or simply interested in learning more about us, please get in touch via the following channels.
We value every communication and believe that every voice contributes to making Ledkld better.

📧 Email

ledkld@hotmail.com

Email is our most reliable and recommended communication method.
You can email us regarding the following:

• Product details and fabric inquiries
• Order and logistics issues
• After-sales service, return, and exchange requests
• Partnership and wholesale inquiries
• Brand or media collaboration invitations

📮 Email response time:

• On weekdays (Monday to Friday, 9:00 AM – 6:00 PM Beijing Time), we typically respond within 24 hours. 
• If you're from a different country or time zone (such as Europe or the Americas), please be patient. We will respond as soon as possible during Beijing business hours.
• During holidays, email processing may be slightly delayed, but we promise to respond within 48 hours.

💡 Suggestions:
To expedite your request, please include the following information in your Email:

1. Order number and purchase platform
2. Contact information
3. A brief description of your issue or request.

📞 Phone

+86 159 7389 9463

For more direct communication, please call our customer service number.
We offer support in both Chinese and English so that you can communicate in your preferred language.

📍 Address

No. 11, 2nd Floor, Southeast Corner of the Intersection of Baiyunshan Avenue and Yuewanhu East Road, Yuanhui District, Luohe City, Henan Province

• Business Hours (Beijing Time): Monday to Friday, 9:00 AM – 6:00 PM
• If you don't get an answer immediately, please try again later or email us your request. We'll call you back as soon as we see the missed call.

This is Ledkld's daily office and design space.
It houses our designers, pattern makers, and customer service teams.
Every garment—from concept to shipment—is crafted here.
If you would like to visit or discuss in person, please make an appointment in advance by Email so we can arrange a reception and tour for you.

🌍 Global Support

As a cross-border sales brand, we offer flexible support and services to customers from various countries and regions:

• Communications are available in Chinese and English.
• Multi-currency payments and international logistics are supported.
• Shipment tracking and after-sales support are provided for orders from different countries.
• If you are an overseas distributor or partner, please specify "Business Partnership" or "Wholesale Inquiry" in the subject line of your Email, and we will assign a dedicated person to contact you.

💬 Our Philosophy

We want every customer experience to be taken seriously.
Whether it's an email, a message, or a direct message on social media, we strive to:

• Reply within 24 hours.
• Offer clear answers, not boilerplate responses;
• Continuous follow-up during the after-sales process until the issue is fully resolved.

Thank you for taking the time to learn about and trust Ledkld.
We understand that trust across borders is hard-earned.
Every customer, every comment, every conversation is our driving force.